Viral Stardom Coffee Mug

Refund & Return Policy 

All sales are final unless otherwise stated.

We accept returns or exchanges within 14 days of delivery only if the item is:

• Unworn
• Unwashed
• In original condition with tags (if applicable)

Eligible Returns

• Defective or damaged items
• Incorrect item received (wrong size, color, or product)

Non-Refundable Items

• Final sale items
• Event-exclusive or limited-edition merchandise
• Custom or personalized items
• Digital products or downloads

Refunds

• Approved refunds will be issued to the original form of payment
• Shipping fees are non-refundable
• Refunds are processed within 5–10 business days after approval

Exchanges

• Exchanges are subject to product availability
• Customers are responsible for return shipping unless the item arrived damaged or incorrect

How to Start a Return

Email us at info@level3hq.com with:

• Order number
• Photos (if damaged or incorrect)

• • Reason for return

Shipping costs are additional and will vary depending on location and are billed at standard shipping prices (no up charge).